Here at Alan’s Flooring we focus on providing our customers with the most pleasant experience that you can have in a flooring store. We know that it can be overwhelming to see so many products in one place, so it is our goal to help our customers the right products for them.
We are able to provide our customer with an unmatched customer service, because we are a truly owned and operated family business. The owner of the company has been installing flooring since the age of 17 and is still installing today. The installation crews consist of family, either the dad or the uncles will be the guys that come out and perform the installations. The store is run by the mother and sons, whom have assisted their father in installations for since they were young so they not only know the technical aspects of the flooring, but also how the installations are performed which is very crucial when selecting the correct floor for your home. Alan’s flooring is able to provide its customers with a wide selection of products to choose from in its 2,500 sq ft showroom and 4,000 sq ft of warehouse full of products in stock.
Here’s a little bit of history related to Alan’s Flooring:
Alan's Flooring first opened in September 2003 in Gainesville, Ga as Alan’s Quality Carpet. The company began with a few rolls of carpet and vinyl in stock. Over the years Alan's began to become a retailer of major flooring brands starting with Beaulieu of America and one by one they became retailer of all major flooring brands to be able to offer their customer with a wide selection of products to choose from. The majority of our customers are repeat customers and the rest are from recommendations. In 2012 Alan's Flooring merged with "The Carpet Store" (another locally owned and operated store located in Cumming, Ga) that had been opened since 2001. With this merger Alan's Quality Carpet and The Carpet Store have been able to provide its customer with outstanding customer service as well as 34 years of experience. Alan’s Quality Carpet later became Alan’s Flooring, because the previous name led customers to believe that they only provided carpet.